Conflict Management Self-Assessment The ability to manage conflicts is an important skill in life and, most importantly, in the work setting. It is crucial for cultivating healthy interpersonal relationships. Enhancing conflict management skills starts with a clear understanding of one's values, personality, and conflict management approach. In this report, I describe the results of three self-assessment scales I undertook to rate my conflict handling skills: Values Clarification and Conflict Resolution assessment, the Big Five Personality Test, and the Conflict Management Style Orientation Scale.

Values Clarification and Conflict Resolution

As shown in appendix 1, my top five scores for both the realized scale and the idealized scale exhibit capability to: find ways to for the conflict to have a win-win situation; institute teamwork early-on in the resolution; help everyone find opportunities for open self-expression; encourage the intent of cooperation; and find ways to nurture cooperation among those involved. I scored 9 out of 10 for each of the top five scores in the realized scale, and 10 out of 10 for each of the top five scores in the idealized scale. As for value conflicts, the five that had the greatest distance between the highest and lowest scores include: testing assumptions of the opposing side; work on difficult conflict situations, even when time for resolution is limited; bring stability to chaotic conflict resolutions; determine how to use power in the resolution process; and provide leadership in the resolution process. In each of these items, there was a difference of three points between the highest and lowest scores.

Overall, the values clarification...

I strongly believe these values are important as far as conflict management is concerned. They evidently demonstrate my conflict management abilities. Nonetheless, it is imperative for me to enhance my leadership skills. A conflict manager should be in a position to demonstrate leadership during the conflict resolution process (Boyles, n.d.).
Big Five Assessment

The Big Five Personality Test reveals that I am somewhat conventional (close-minded), very well-organised and reliable (conscientious), relatively social (extraverted), fairly considerate (agreeable), and that I tend to be calm in tense situations (neurotic) (see appendix 2) (Outofservice.com, n.d.). Generally, I agree with the outcome, particularly with respect to conscientiousness, extraversion, and neuroticism. I strongly believe that I tend to be meticulous, orderly, disciplined, and diligent in everything I do. These are traits I have nurtured since my childhood. It is also true that I am talkative, sociable, outgoing, and fun-loving. Family members, friends, and colleagues always reiterate these aspects. I believe my extraverted nature largely explains why I tend to be sympathetic, forgiving, and courteous. I am not easily offended, and instances where I get offended I easily…